Privacy Policy

    Last Updated: 21 July 2025

    At AirKeyHub (“we”, “us”, or “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, services, and related features.

    1. Information We Collect
      We may collect the following categories of information:

    • Personal Information: Name, email address, phone number, billing or payment details.

    • Account Credentials: Login information, IP address, and authentication logs.

    • Key Usage Data: Locker location, drop-off and pick-up times, key identification tags.

    • Technical Information: Browser type, device details, session logs, cookies.

    • Location Data: If enabled by the user for service-specific functions.

    1. How We Use Your Information
      We use your information to:

    • Provide and maintain our platform and services

    • Process transactions and enable secure key exchanges

    • Authenticate access and prevent unauthorized usage

    • Send service-related notifications, support messages, or promotional content

    • Comply with legal and regulatory obligations

    1. Legal Basis for Processing
      We process personal information based on:

    • Your consent

    • Performance of a contract (e.g., providing the service)

    • Compliance with legal obligations

    • Legitimate business interests (e.g., security, improvements)

    1. Information Sharing
      We may share your information with:

    • Authorized partners (e.g., key locker operators or hosts)

    • Third-party service providers (e.g., payment processors, cloud platforms)

    • Government or legal authorities as required by law

    We never sell or rent your personal information to third-party advertisers.

    1. Data Security
      We use appropriate technical and organizational measures (e.g., encryption, secure servers, access control) to protect your personal data. While we strive for the highest standards, no internet-based service can be guaranteed 100% secure.

    2. Your Rights
      Depending on your location, you may have rights to:

    • Access and request a copy of your data

    • Correct or delete your information

    • Withdraw your consent at any time

    • Restrict or object to certain processing

    • Lodge a complaint with a data protection authority

    To exercise these rights, contact us at admin@airkeyhub.com.

    1. Data Retention
      We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

    2. International Data Transfers
      Your data may be stored or processed in countries outside of your residence. We ensure adequate protection through legal agreements and security practices.

    3. Cookies and Tracking Technologies
      We may use cookies and similar technologies to improve service functionality, understand usage patterns, and personalize experiences. You can manage cookie preferences in your browser settings.

    4. Children’s Privacy
      Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

    5. Changes to This Policy
      We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a revised version on our website and updating the “Last Updated” date.

    6. Contact Us
      If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:

     Email: admin@airkeyhub.com 

    Address: One Six Six, 2nd Floor, College Road, Harrow, Middlesex, England, HA1 1BH, United Kingdom

    Thank you for trusting AirKeyHub. We are committed to safeguarding your data and delivering a secure and transparent service.